Heat Pump Repair in Columbus, OH & Surrounding Areas

Heat pumps are convenient and efficient; they are one of the only HVAC systems on the market today that heat your home when it’s cold outside and cool your home when it’s hot out. This makes them a convenient and cost-effective system to use year-round.

If you already have a heat pump and you need an honest, reputable, yet competitively priced heat pump repair technician, give our trusted team at Five Star Heating & Cooling a call today! We have an outstanding team of friendly, NATE-certified technicians who are some of the best HVAC repair experts in the area, and we offer emergency repair services.

4 Common Heat Pump Problems

We hope you and your family are staying cool in your relaxing homes this summer. We at Five Star Heating & Cooling highlight 4 common air conditioner repairs we make throughout the summer season:

Broken Reversing Valve

All heat pumps have what is called a “reversing valve.” This valve allows the system to reverse its refrigerant flow, allowing users to switch from “cooling mode” during the summertime to “heating mode” during the wintertime as needed. Occasionally, this “reversing valve” can malfunction, become defective, and remain stuck in a single position. If you aren’t able to switch your heat pump’s modes to reverse its flow, make sure to give us a call right away. We can replace these faulty valves quickly, safely, and effectively.

Electrical Problems

Because heat pumps use electricity to operate their fan motors and compressors, electrical malfunction is a common cause of problems with heat pumps. If you suspect your heat pump is having an electrical problem, call us! Electrical parts should always be replaced by a professional for obvious safety reasons. Need an electrician? Choose Five Star!

Frost and Ice Formation

Throughout the wintertime, heat pumps release heat using an outdoor coil. During the summertime when it’s hot out, however, this same coil absorbs the heat. As such, during the winter it’s not uncommon for a layer of frost to form on a heat pump’s outdoor unit. If you have a heat pump and frost starts forming on it, remove it as often as possible. Because heat pumps are supposed to be defrosting themselves on their own, we suggest giving us a call right away if this starts happening.

Refrigerant Leak

Heat pumps function a lot like AC. Not only do they look a lot alike, but they both also use refrigerants to transfer heat from one place to another. With these refrigerants being used so much, if your heat pump develops a refrigerant leak, it will lead to additional problems. Low refrigerant levels prevent heat pumps from absorbing and transferring heat, which can cause damage to the compressor.

We Offer Simple HVAC Financing

If you're looking for some financial assistance in upgrading your home's HVAC system or need time to cover the cost of repairs, we encourage you to check out our financing options. We at Five Star Heating & Cooling have worked with local financial institutions to assist our customers for years. Learn more about our financing options today!

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Columbus Heat Pump Repair Services

“Should I repair my heat pump?” All homeowners find themselves asking this question eventually. However, the answer will vary for each home and set of circumstances. The following suggestions are based on our years of experience. If the system is less than 10 years old, it is typically worth repairing, especially if the cost of the repair is reasonable. However, if you have invested in constant repairs over the years – especially on a machine that is 10-15 years old or older, it’s likely ineffective. Don’t throw away hard-earned cash on a heat pump that will likely give out soon. Investing in a new, energy-efficient system gives you the peace of mind you need for the next several years of heat makes more sense.

If you’re unsure whether you should put money toward repairing your heat pump system or if you should replace it altogether, schedule a Diagnostic Service Call with Five Star Heating & Cooling. We’ll inspect your system, find the issue, and discuss with you the best options.

GENERALLY SPEAKING, YOU SHOULD REPAIR Heat Pump SYSTEM IF:

The repair is relatively cheap and simple
This is your first need for repair
The unit is under 15 years of age
The unit is under warranty

The Gold Standard in HVAC Services Since 1972

When we arrive at your home for a service call, you can rest assured knowing our technicians will arrive on time (and call you with an ETA) in one of our state-of-the-art service vehicles. We keep our service vehicles stocked with the latest HVAC tools and technology. We carry replacement parts, such as heat exchanges, pilot lights, fuses, control boards, air filters, valves, and more. We don’t stop when your HVAC system does. As part of our commitment to customer satisfaction, we make ourselves available after-hours, on weekends, and holidays for emergency HVAC repairs. No matter the make, model, or age of your HVAC system, we can repair it, old or new. We work on all types of equipment from top manufacturers such as Carrier, Trane, Goodman, Rheem, Bryant, and many more. So when you’re dealing with cold air from your heating system, no air at all, a broken air conditioner, or unpleasant smells, know that your friends at Five Star Heating & Cooling are standing by in the Greater Columbus Area.